At RainbowFits, we want you to feel confident with every purchase. If something isn’t right, we’ll make it easy for you.
1. Easy Returns
- You can request a return within [7] days of delivery
- Items must be unused, unwashed, with original tags and packaging.
2. When You Can Return
We accept returns or exchanges if:
- You received the wrong product.
- The product has a manufacturing defect.
- The size delivered is different from what you ordered.
3. Exchanges
- If your size doesn’t fit or you want another product, you can request an exchange (subject to stock availability).
- If the item is not in stock, we’ll process a refund instead.
4. Refunds
- Refunds are always made to your original payment method (card, UPI, wallet, net banking).
- Once we receive and inspect the returned item, we will approve the refund.
- Refund processing usually takes 5–7 business days, but your bank/payment provider may take longer.
5. Return Shipping
- If the mistake is from our side (wrong item, defect, damage), we’ll cover the return shipping.
- If you are returning for personal reasons (change of mind), you may need to ship it back at your own cost.
6. How to Start a Return
- Email us at rainbowmenswear0321@rainbowfits.com or call/WhatsApp us at 9029049133/9082448534
- Provide your order number, valid reason for return, and photos (if defect/wrong item)
7. Important Notes
- Products returned without our confirmation may not be accepted.
- We cannot process refunds for items that fail the inspection (used, washed, or damaged by customer).
- Refund timelines may vary depending on your bank/payment gateway.
8. Need Help?
We are here to help you.
📧 Email: rainbowmenswear0321@rainbowfits.com
📞 Phone/WhatsApp: +91-9029049133/9082448534
We acknowledge return requests within 48 hours and aim to resolve them within 7 working days.